Case Study

This has lead me on in my development to the importance of tangible objects and how products that gain value are often of greater desire to the couples in long distance relationships...

I undertook a primary case study in which a couple who share a flat with each other, took a 7 day challenge to use a different method of technology each day and record their findings in a diary to be compared with their normal routine. The specific methods chosen included technology from instant messaging using webcams to sending a letter in the post, all of which brought up similar conclusions except from the ‘letter day’ which gave some unexpected results.

The most effective modes were that of which the responses were quick and able to be personalised in some form. Interventions such as exchanging photos, sending links to websites, playing games and using webcams over the internet, also made the experience more emotionally effective and more personal. Finishing conversations were low points in the day, especially at night, except when you could remember a voice or part of the communication that stood out.

Not having a physical person was difficult especially at night or when you were ill and need comforting. Also waiting for things was frustrating but exciting at the same time, but being able to carry on with everyday activities at the same time made it easier as there were more things to share and kept you active and interested.

Surprisingly, recieving a letter at the end of the week was a high point, as even though you got it in the morning post and had to go without communication for the rest of the day, it served as a keepsake and something tangible that you could carry around with you that had the other persons handwriting on it making it more personal and votive.